Privacy Policy
Last updated: September 12, 2024
1. Introduction
EquitableCommonsLoop ("we," "our," or "us") prioritizes the privacy of your personal data. This Privacy Policy outlines our practices for collecting, utilizing, revealing, and protecting your information when you visit our website equitablecommonsloop.sbs or utilize our yacht charter services.
Engaging with our services indicates your agreement to the data handling practices detailed in this policy. Our policy adheres to the privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.
2. Information We Collect
2.1 Personal Information
We gather personal information that you willingly submit to us when you:
- Reserve a yacht charter
- Reach out to us via our website or phone
- Sign up for our newsletter
- Complete forms on our website
- Take part in surveys or promotions
Such information may consist of:
- Your name and means of contact (email, telephone, residence address)
- Financial details (safely processed via third-party services)
- Preferences and specifications for chartering
- Contacts for emergency situations
- Food preferences or health-related information (if disclosed)
2.2 Information Collected Automatically
Information about your device and how you engage with our website is collected automatically when you visit:
- Internet Protocol (IP) address and geographic location details
- Type and version of your browser
- Details on the web pages you visit and the time you spend on our site
- Sources of website referral
- Specifications on your device (model, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
Cookies and similar tracking technologies are utilized to improve your experience with our website. They enable us to:
- Store your preferences
- Analyze how our website is used and its performance
- Deliver custom-tailored content
- Enhance our offerings
You can manage your preferences for cookies through your browser settings or our cookie consent tool.
3. Usage of Your Information
We employ the information gathered for several purposes:
- Provision of Services: To provide and manage yacht charter services, confirm bookings, and maintain communication regarding your reservations
- Client Support: To address your concerns and offer assistance
- Transaction Handling: To carry out payment transactions and handle invoicing
- Security: To maintain safe operations and guard against deceptive activities
- Promotion: To send you marketing messages and updates upon your sponsorship
- Enhancement of Website: To evaluate user interactions and augment our website's capabilities
- Regulatory Adherence: To conform to legal obligations and statutes
4. Disclosure and Sharing of Information
We do not engage in selling, trading, or leasing your personal data to external entities. We may disclose your information under certain circumstances:
4.1 Third-party Services
Information may be shared with reputable third-party providers who support us in various functions including: payment processing; website hosting and upkeeping; email distribution; analytics and performance monitoring; client service.
4.2 Legal Obligations
Your data may be revealed in response to legal requests or requirements, court directives, urgent situations, or investigations of suspected fraudulent or illegal activities.
4.3 Business Transactions
In situations concerning mergers, acquisitions, or transfers of business assets, your information may be among the assets transferred.
5. Security of Data
We take suitable technical and organizational precautions to secure your personal data against unauthorized access, changes, exposure, or elimination. Such measures encompass encryption, protected servers, limited access, ongoing assessments, and personnel training.
Nevertheless, we acknowledge that no internet transmission or electronic storage method can be deemed infallibly secure. We therefore cannot guarantee absolute protection for your data.
6. Retention of Data
Your personal information is kept only for the period necessary for the purposes it was compiled for or as mandated by law.
- Charter reservations: 7 years (tax and legal reasons)
- Marketing communication: until you choose to unsubscribe or request deletion
- Web analytics data: 26 months
- Client assistance: 3 years since last contact
7. Your Rights and Choices
You have rights to access, rectify, eliminate (subject to laws), transfer your information, opt-out from marketing, and control cookies. To exercise these rights, contact us through the details provided below.
8. Services by Third Parties
8.1 Google Analytics
Google Analytics is employed for the analysis of website traffic. You may opt out using the Google Analytics Opt-out Browser Add-on.
8.2 Social Media
Our site may include links to social media platforms that have their own privacy policies.
8.3 Payment Services
Transactional processing is managed by third-party processors in compliance with PCI DSS standards.
9. Data Transfer Internationally
Your data may be transferred to and handled in countries other than France. We adopt safeguards that comply with international privacy regulations.
10. Protecting the Privacy of Minors
Our services are not aimed at individuals below the age of 13, and we do not intentionally collect information from them. If you are aware of such data being provided, please get in touch with us swiftly.
11. Modifications to This Privacy Policy
This Privacy Policy may be updated to reflect new procedures or legal mandates. Notice of amendments will be provided by updating the policy on our website, emailing registered users, or displaying an announcement on our platform. Continuing to use our services post-update signifies consent to the updated terms.
12. How to Reach Us
For inquiries about this Privacy Policy or our data practices, please reach us at:
EquitableCommonsLoop — Privacy Office
Port Vauban
Antibes 06600
France
Phone: +33 4 93 34 42 47
Email: privacy@equitablecommonsloop.sbs
13. Adherence to Google Ads User Consent Policy
We comply with Google Ads consent policies for users. Your preferences for cookies and tracking can be adjusted at any time using our cookie management settings.